Catering Faq Dubai: Frequently Asked Questions

Regular household chef plans are priced per visit and schedule. For one-off occasions, bespoke plated dining starts from AED 700 per person and standard event buffets from AED 120. Defined packages such as Date Night have separate prices and inclusions, confirmed in your proposal.

Our published packages start from AED 2,400 for Date Night, from AED 4,800 for Family Feast, from AED 6,000 for Birthday and AED 4,500 for Corporate Dinner. Each has a defined guest range and service scope. Bespoke menus and other catering formats are quoted separately.

Minimums depend on the service style and guest count. Smaller groups may have a higher per-person rate due to dedicated staff and preparation time. Contact us for specific details.

Inclusions depend on the service you choose. Your proposal identifies menu planning, ingredients, chef time, service and clear-down, along with any tableware, linen, upgrades or travel charges.

No. Your written quote includes all agreed costs. We are transparent about pricing, deposits, and any optional add-ons before you confirm.

Yes. Once guest count, format, and cuisine preferences are confirmed, we can propose a fixed-price menu per person or a flat package rate.

Recurring staff meals are quoted by headcount, menu and service frequency. Explore our staff meals service or share the schedule you need covered.

Contact us through WhatsApp or the enquiry form with your date, location, guest count and preferences. We typically reply within 15 minutes between 9am and 9pm Dubai time. A tailored proposal follows after we review the details and availability.

Enquire as soon as your date is known. Smaller bookings may be possible with shorter notice, while larger events typically benefit from several weeks of planning. Availability is confirmed individually, especially during peak periods.

Please contact us as soon as your plans change. We will confirm what can be adjusted and any resulting charges under the terms of your booking.

A 50% deposit confirms the booking and is acceptance of the quotation and the booking terms. The remaining 50% is due seven days before the first scheduled service. Bookings made inside seven days are payable in full on confirmation. Payment is by bank transfer or a secure card link; the payment date is when cleared funds reach us.

We accommodate last-minute requests whenever possible. Contact us on WhatsApp at +971 55 174 4849 and we will confirm availability quickly.

Send the revised guest count to your booking contact as soon as possible. We will confirm the effect on food, staffing and pricing, subject to the deadlines in your written agreement.

Yes. Tastings can be arranged for weddings, large galas, and corporate events. Ask your event manager for availability.

Yes. We can create a multi-date package with consistent menus, rotating options, and dedicated staffing.

Explore Arabic, Indian, Mediterranean, Italian and Asian menus, including sushi and plant-based options. Menus are adapted to the occasion and agreed dietary requirements.

At myCHEF, household chef plans cover regular meals and weekly cooking. One-off private dinners and larger occasions are arranged through catering, with the chef, menu, service and equipment matched to the event.

Yes — we arrange and run a professional service team, matched to your event.

Yes — setup, service and cleanup are run end to end as part of every experience.

Share the recipe and any details that matter to you. The chef will discuss how it can be prepared with the ingredients and facilities available.

Selection includes identity and right-to-work checks, practical cooking assessments, references and initial supervised work. Our chef-vetting guide explains the process.

You can express a preference, but no chef is guaranteed. We match each event to the best available chef based on cuisine expertise, availability, and your requirements.

myCHEF coordinates the brief and booking, while licensed culinary partners prepare the food. Your proposal confirms the menu, chef, service requirements and responsibilities, with one point of contact throughout.

Tell us your full requirements before booking. Vegetarian, vegan, halal and Jain menus can be discussed, along with ingredient exclusions. Allergies and requirements for dedicated or certified preparation need a separate assessment and written confirmation.

Meat and poultry are sourced as halal by default. Share any specific supplier certification, ingredient or preparation requirements so they can be checked before the menu is confirmed.

Yes. We plan complete vegetarian and vegan menus with the same attention to flavour, variety and presentation as every other menu.

Please disclose severe allergies before confirming. We assess the menu, ingredients and preparation arrangements with the culinary partner. Shared kitchens cannot guarantee an allergen-free environment, and any remaining cross-contact risk must be considered before booking.

We can discuss lower-carbohydrate and protein-focused menus around the targets you provide. Nutrition preferences and any medically prescribed requirements should be shared before menu planning.

Gluten-free menu options can be discussed, but suitability for someone with coeliac disease depends on the kitchen and cross-contact controls. Please share the requirement before booking so it can be assessed and confirmed in writing.

Dairy-free and nut-free menu options can be discussed. These ingredient exclusions do not guarantee an allergen-free kitchen; please disclose allergies so the preparation arrangements and remaining risks can be assessed.

Yes. Jain catering through myCHEF follows Jain dietary principles — no onion, garlic, root vegetables, mushrooms or eggs — for weddings, festivals and family gatherings.

We review ingredients, dish labels and feasible separation measures with the culinary partner. Kitchens may handle other allergens, so cross-contact cannot be completely excluded. Full allergy details are required before booking.

Yes — your chef cooks as close to service as possible, using fresh premium ingredients.

We serve homes and venues across Dubai, including Palm Jumeirah, Downtown, Dubai Marina, JBR, DIFC and surrounding communities. Share the exact address so we can confirm access and availability.

Yes. We arrange menus, chefs and onboard service for yachts you have chartered in Dubai. Loading, storage, galley facilities and timing are coordinated with the operator.

In most cases, yes. Some hotels have restrictions on external catering. Contact us and we will coordinate with the venue.

Our main service area is Dubai. For another emirate, share the full address so we can confirm availability and any travel costs before you book.

Yes. We coordinate catering at beach clubs, pool venues, and outdoor spaces, working with venue teams to meet their requirements.

Yes. We can coordinate multi-venue events such as welcome receptions, main dinners, and after-parties with tailored menus at each location.

Cancel in writing to info@mychef.ae or the official WhatsApp used for the booking. Fifteen or more days before: the deposit is refunded less committed costs; we may retain 5% of the booking value for administration. Eight to 14 days: half the deposit is refunded, less committed costs. Forty-eight hours to seven days: the deposit is retained in full, together with committed costs. Less than 48 hours: up to 100% of the booking value may be payable. Days are calendar dates in Dubai time, UTC+4. Full wording: /private-client-booking-terms and /corporate-booking-terms.

Contact your booking coordinator if a chef becomes unavailable. We assess suitable alternatives and keep you informed under the backup arrangements in your booking terms.

The licensed culinary partners who prepare your food carry appropriate food-handling and personal liability coverage, which we verify as part of vetting before they work an event.

A 50% deposit confirms the booking and is acceptance of the quotation and the booking terms. The remaining 50% is due seven days before the first scheduled service. Bookings made inside seven days are payable in full on confirmation. Payment is by bank transfer or a secure card link; the payment date is when cleared funds reach us.

Complaints are escalated to an event manager, investigated promptly, and resolved fairly through refund, credit, or explanation depending on the situation.

Yes. Every booking is confirmed in writing with menu, pricing, deposit, balance due date, and cancellation terms.

We can arrange bartenders, mobile bars, mocktails and an agreed drinks service. Any alcohol service depends on venue permissions and written confirmation in your booking.

Yes. Our mocktail bar is completely alcohol-free and ideal for family celebrations, kids’ parties, and Ramadan gatherings. See /bar-services-dubai.

The VIP Club is a membership for frequent hosts, offering priority booking, exclusive menus, and dedicated account management. Visit /vip-club.

Contact us via WhatsApp or the /inquiry form and ask about VIP Club membership.

We can arrange a dinner, tasting menu or cooking class in someone else’s name, with the menu chosen together. We currently do not issue stored-value gift cards or vouchers.